For the latest information on Australia's immigration and border arrangements during the COVID-19 outbreak please visit https://covid19.homeaffairs.gov.au/.
If you are currently in Australia and seeking advice about your options, please visit https://covid19.homeaffairs.gov.au/staying-australia.
The best way to find out information about immigration and citizenship is by visiting the Department of Home Affairs website at www.homeaffairs.gov.au.
If you can’t find the information you are looking for, you can contact the Department of Home Affairs Global Service Centre on +61 2 6196 0196, Monday to Friday 9am to 5pm local time in your country, or via https://www.homeaffairs.gov.au/help-and-support/contact-us.
Information regarding Visas and Citizenship
The Australian Embassy in The Hague, the Netherlands does not provide advice or process Australian visa or citizenship applications.
For clients resident in the Netherlands visa processing is undertaken electronically online, or by processing centres in Australia, or by the immigration office at the Australian Embassy in Berlin, Germany.
You should not book flights or make travel commitments until you have a visa to travel to Australia. The department will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or where an application is unsuccessful.
For more information on Australian visas or migration requirements go to www.homeaffairs.gov.au
Visa and Citizenship information
The Department of Home Affairs website provides information about Australian visas and citizenship. This information is available in English.
This website contains comprehensive information about the range of visa products, eligibility, forms, fees and application procedures. For most visa types there are checklists and step-by-step guides.
Online-only lodgement for Visitor visa (subclass 600)
The Department of Home Affairs (the Department) is introducing 100 per cent online lodgement for Visitor visas (subclass 600). The changes will be introduced in two phases commencing from September 2021. Following these changes, paper applications will not be accepted as valid for lodgement:
- From 30 September 2021 (phase 1), all applicants applying for a Visitor visa (subclass 600) from outside Australia in any stream must lodge their application online via ImmiAccount. Applicants applying for a Visitor visa (subclass 600) in Australia in the Tourist stream may lodge their application online via ImmiAccount or by posting their application to the Sydney office. The courier option will no longer be available.
- From early 2022 (phase 2), all applicants applying for a Visitor visa (subclass 600) in Australia in the Tourist stream must lodge their application online via ImmiAccount.
How can I apply for a Visitor visa online?
ImmiAccount is an online service that provides a simple, efficient and convenient way to apply for a visa. You can create an ImmiAccount, select the visa type you want to apply for, attach documents, submit family applications together and pay the application fee online at https://online.immi.gov.au
You can also get help from a family member, friend or migration agent to submit your application if required.
Australian Visa Application Centres outside Australia may also offer assisted online lodgement services, depending on local country arrangements.
Where can I get additional information?
Information about these changes will be updated on the Department’s website for each Visitor visa (subclass 600) stream page. A list of all streams is at:
Information and guidance about applying online and using ImmiAccount is available on the Department’s website at:
Beware of Visa Scams
There are Australian registered migration agents working all around the world. These agents are subject to the same Code of Conduct, professional development and regulations as registered migration agents based in Australia. More information about Australia’s efforts to ensure the integrity of the migration advice profession is available at: www.mara.gov.au
Citizenship by Descent
The Department of Home Affairs website provides information about Australian citizenship and citizenship by descent. This information is available in English. This website contains comprehensive information about eligibility, forms, fees and application procedures.
To ensure you have the quickest, most efficient service the Department of Home Affairs encourages you to use the information already available on its website. The vast majority of queries are addressed there and that is the most effective way for you to get the information you require.
The Home Affairs website also contains a range of online tools that will help you find the information you need quickly and in line with your specified circumstances and needs. In some cases, you may be able to proceed directly to online application lodgement.
If after accessing the Home Affairs website you have further questions or require additional information, please click here for details on how to contact us.