Information regarding Visas and Citizenship
The Australian Embassy in The Hague, the Netherlands does not provide advice on or process Australian visa or citizenship applications.
You should not book flights or make travel commitments until you have a visa to travel to Australia. The department will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or where an application is unsuccessful.
For more information on Australian visas or migration requirements go to www.homeaffairs.gov.au. You can contact the Department of Home Affairs Global Service Centre on +61 2 6196 0196, Monday to Friday 0900-1700 hrs local time in your country, or via https://www.homeaffairs.gov.au/help-and-support/contact-us.
Visa and Citizenship information
The Department of Home Affairs website provides information about Australian visas and citizenship. This information is available in English.
This website contains comprehensive information about the range of visa products, eligibility, forms, fees and application procedures. For most visa types there are checklists and step-by-step guides.
For visa information you can follow this link for the visa finder of the Department of Home Affairs. You can find through this visa finder various visa options e.g. for an eVisitor visa, working holiday visa and more. Explore visa options for visiting (homeaffairs.gov.au).
Online-only lodgement for Visitor visa (subclass 600)
The Department of Home Affairs (the Department) is introducing 100 per cent online lodgement for Visitor visas (subclass 600). The changes will be introduced in two phases commencing from September 2021. Following these changes, paper applications will not be accepted as valid for lodgement:
- From 30 September 2021 (phase 1), all applicants applying for a Visitor visa (subclass 600) from outside Australia in any stream must lodge their application online via ImmiAccount. Applicants applying for a Visitor visa (subclass 600) in Australia in the Tourist stream may lodge their application online via ImmiAccount or by posting their application to the Sydney office. The courier option will no longer be available.
- From early 2022 (phase 2), all applicants applying for a Visitor visa (subclass 600) in Australia in the Tourist stream must lodge their application online via ImmiAccount.
How can I apply for a Visitor visa online?
ImmiAccount is an online service that provides a simple, efficient and convenient way to apply for a visa. You can create an ImmiAccount, select the visa type you want to apply for, attach documents, submit family applications together and pay the application fee online at https://online.immi.gov.au
You can also get help from a family member, friend or migration agent to submit your application if required.
Australian Visa Application Centres outside Australia may also offer assisted online lodgement services, depending on local country arrangements.
Where can I get additional information?
Information about these changes will be updated on the Department’s website for each Visitor visa (subclass 600) stream page. A list of all streams is at:
https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing/visitor-600
Information and guidance about applying online and using ImmiAccount is available on the Department’s website at:
https://immi.homeaffairs.gov.au/help-support/applying-online-or-on-paper/online
Beware of Visa Scams
To avoid being scammed, you can check the Register of Migration Agents on the OMARA website, to receive the protections of an OMARA Registered Migration Agent.
There are Australian registered migration agents working all around the world. These agents are subject to the same Code of Conduct, professional development and regulations as registered migration agents based in Australia. More information about Australia’s efforts to ensure the integrity of the migration advice profession is available at: www.mara.gov.au
Applying for Australian Citizenship by Descent
You may be eligible for Australian citizenship by descent if you were born outside Australia and one (or both) of your parents at the time of your birth was also an Australian citizen at that time. Check your eligibility before you apply.
Apply online through ImmiAccount. More information about how to apply is available on the Department of Home Affairs website.
Information about processing times is also available on the Department of Home Affairs website.
Applying for Evidence of Australian citizenship
An Australian citizenship certificate is an official document that shows that a person is an Australian citizen. If you meet requirements, you can get a certificate, or replace one that has been lost, destroyed or damaged. Check your eligibility before you apply.
Apply online through ImmiAccount. More information about how to apply is available on the Department of Home Affairs website.
Information about processing times is also available on the Department of Home Affairs website.
Contact Us
To ensure you have the quickest, most efficient service the Department of Home Affairs encourages you to use the information already available on its website. The vast majority of queries are addressed there and that is the most effective way for you to get the information you require.
The Home Affairs website also contains a range of online tools that will help you find the information you need quickly and in line with your specified circumstances and needs. In some cases, you may be able to proceed directly to online application lodgement.
If after accessing the Home Affairs website you have further questions or require additional information, please click here for details on how to contact us.