For the latest information on Australia's immigration and border arrangements during the COVID-19 outbreak please visit https://covid19.homeaffairs.gov.au/.
If you are currently in Australia and seeking advice about your options, please visit https://covid19.homeaffairs.gov.au/staying-australia.
The best way to find out information about immigration and citizenship is by visiting the Department of Home Affairs website at www.homeaffairs.gov.au.
If you can’t find the information you are looking for, you can contact the Department of Home Affairs Global Service Centre on +61 2 6196 0196, Monday to Friday 9am to 5pm local time in your country, or via https://www.homeaffairs.gov.au/help-and-support/contact-us.
Information regarding Visas and Citizenship
The Australian Embassy in The Hague, Netherlands does not provide advise or process Australian visa or citizenship applications.
For clients resident in the Netherlands visa processing is undertaken electronically online, or by processing centres in Australia, or by the immigration office at the Australian Embassy in Berlin, Germany.
You should not book flights or make travel commitments until you have a visa to travel to Australia. The department will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or where an application is unsuccessful.
For more information on Australian visas or migration requirements go to www.homeaffairs.gov.au
Visa and Citizenship information
The Department of Home Affairs website provides information about Australian visas and citizenship. This information is available in English.
This website contains comprehensive information about the range of visa products, eligibility, forms, fees and application procedures. For most visa types there are checklists and step-by-step guides.
Beware of Visa Scams
There are Australian registered migration agents working all around the world. These agents are subject to the same Code of Conduct, professional development and regulations as registered migration agents based in Australia. More information about Australia’s efforts to ensure the integrity of the migration advice profession is available at: www.mara.gov.au
Immigration Office Berlin, Germany
The immigration office in Berlin processes the following visas for clients resident in Denmark, Estonia, Finland, Germany, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Malta, Netherlands, Norway, Poland, San Marino, Sweden, Switzerland and Vatican City.
- Visitor visas (for passport holders who cannot apply online)
- Working Holiday Maker visas (for passport holders who cannot apply online)
- Short Stay Business visas (for passport holders who cannot apply online)
- Transit Visa
- Student Visas (for passport holders who cannot apply online)
- Temporary Work Visas
- Resident Return Visas
- Partner Migration
- Child Migration
- Other Family Migration
For further information please refer to the website of the Australian Embassy in Berlin.
Citizenship by Descent
The immigration office in London processes citizenship by descent applications for clients resident in Andorra, Ascension Island, Austria, Belgium, Bosnia Herzegovina, Croatia, Czech Republic, Denmark, Estonia, Faeroe Islands, Falkland Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Israel, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Saint Helena, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, Vatican City.
This link provides information about Australian citizenship by descent applications only. For information on applying for other forms of citizenship, eligibility requirements, dual citizenship and how to obtain proof of citizenship, please visit the Department of Home Affairs website.
To ensure you have the quickest, most efficient service the Department of Home Affairs encourages you to use the information already available on its website. The vast majority of queries are addressed there and that is the most effective way for you to get the information you require.
The Home Affairs website also contains a range of online tools that will help you find the information you need quickly and in line with your specified circumstances and needs. In some cases, you may be able to proceed directly to online application lodgement.
If after accessing the Home Affairs website you have further questions or require additional information, please click here for details on how to contact us.